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Double charges on SIM card self-service App being refunded – NCA

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The National Communication Authority says it has begun refunding monies to persons who were charged the double amount for using the SIM re-registration App.

The Authority rolled out the SIM Card Re-Registration Self-Service (App) on the Google Play Store to provide an alternative for telecom subscribers to complete their SIM card re-registration at a GH¢5 charge.

But after the successful rollout of the App, complaints have emerged, with some indicating that they have been charged the double amount using the app.

Director for Consumer and Corporate Affairs at the National Communications Authority, Kwame Gyan, while confirming the refund, spoke on what accounted for the double charge.

“From my end, what happened is that it is not a case of double charging. It could be that in the process of registration, when someone faces data connectivity issues, they restart. And in the process, one may pay more than once. We are looking at working on it such that it will be possible to check the status of your payment.”

“So far we have only about 40 people who made edible payments. Some have had their monies refunded, others are going to get theirs soon.”

He also revealed that close to ten thousand people have so far used the self-service App for the process.

“The numbers are actually encouraging. Prior to Sunday, we had just about 5,500 people who had registered using the App. Before midday Monday, we had an additional 1020 people register. As I speak, we have 10,000 people who have registered via the App.”

“We also have about 50,000 downloads so far. We realised that there are some people who are trying to register via the app but are unable to because of a mismatch between their Ghana cards and phone numbers. We urge people to cross-check the numbers when registering, so we don’t have such difficulties.”

Source: citinewsroom.com

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Power interruptions damage our enterprises; release dumsor schedule – GUTA

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GUTA is asking answers from ECG about the true reasons of the unpredictable power outages, measures to resolve the issue, and a deadline for resolution. They also requested ECG to publish a timeframe for load-shedding so that companies may organise their activities appropriately. Because of the unpredictability of power outages, many shop owners have turned to generators, which has resulted in rising fuel costs to keep them operating during outages.

The Ghana Union of Traders’ Associations (GUTA) has joined demands for the Electricity Company of Ghana (ECG) to produce a load-shedding schedule, citing the persistent power outages that are badly impacting companies and livelihoods across the nation.

GUTA issued a statement emphasising the considerable impact of the power outages on many sectors, including agriculture, trade, and industry.

According to them, firms are struggling to meet production schedules and prepare for their personnel as a result of the irregular power supply, which raises production costs and degrades living conditions.

Traders, store owners, wholesalers, tailors, dressmakers, electricians, and other artists are also suffering business losses as a result of the “Dumsor phenomenon.”

GUTA is asking for answers from ECG about the true reasons of the unpredictable power outages, measures to resolve the issue, and a deadline for resolution.

They also requested ECG to publish a timeframe for load-shedding so that companies may organise their activities appropriately.

Because of the unpredictability of power outages, many shop owners have turned to generators, which has resulted in rising fuel costs to keep them operating during outages.

Click here to read the statement

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The Foreign Affairs Ministry cautions against travelling to Northern Mali

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"The Ministry remains committed to the safety of Ghanaians and will provide updates on the security situation in the region under reference in due course," the statement went on to say. The Foreign Affairs Ministry reminded the people to always prioritise their safety when travelling.

The Ministry of Foreign Affairs and Regional Integration has advised Ghanaians not to travel to certain areas of Northern Mali.

In an official statement, the Ministry underlined recent security concerns along critical routes connecting Mali and Niger, notably in the Gao and Ansongo regions of Northern Mali.

The Ministry mentioned incidents of terrorist activity targeting travellers along these routes.

“The Ministry remains committed to the safety of Ghanaians and will provide updates on the security situation in the region under reference in due course,” the statement went on to say.

The Foreign Affairs Ministry reminded the people to always prioritise their safety when travelling.

Find the statement below:

WhatsApp Image 2024 04 26 at 19.20.01 712x1024 1 jpeg
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Gov’t settles on blue and white as new paint for basic schools

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He also announced the replacement of the brown and yellow outfits. "We are modifying the uniforms of public elementary schools across the country. The yellow and brown that you see now will go. Reformation is coming to a community near you, and you will witness it." The education minister expanded, saying that this project is part of the government's attempts to demonstrate to critics that its concentration is not exclusively on secondary education.

Dr Yaw Osei Adutwum, Minister of Education, has declared that the government intends to repaint all public basic schools in blue and white, replacing the present brown and yellow.

This programme is part of a rebranding campaign to improve the appearance of the institutions.

Dr Adutwum went on to say that this is only one of several initiatives targeted at revitalising and improving basic education in the country.

“We’re moving to blue and white. We are painting all of the schools to give them an appealing appearance. This is the revolution Ghana deserves, and it is on its way,” the minister said at a “The free SHS tale” discussion in Accra on Tuesday, April 23, 2024.

He also announced the replacement of the brown and yellow outfits.

“We are modifying the uniforms of public elementary schools across the country. The yellow and brown that you see now will go. Reformation is coming to a community near you, and you will witness it.”

The education minister expanded, saying that this project is part of the government’s attempts to demonstrate to critics that its concentration is not exclusively on secondary education.

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