Following consumer complaints about the texture of FanYogo, FanMilk recalled 28 batches.
While the goods are completely safe to consume, FanMilk “fully acknowledges that [the recalled batches] do not meet the great product experience we are known for.”
The batches are; 011023022, 011023120, 011223664, 031123385, 031123408, 031123414, 031123429, 031123438, 051123442, 061123453, 141023223, 161123572, 181123530, 181123537, 181123587, 231123590, 231123596, 231123625, 231123890, 251123611, 251123611, 251123614, 251123616, 251123622, 251123628, 261123633, 261123635, 261123636, 261123638.
“Our dedicated team of experts in our laboratories has conducted comprehensive tests on the batches to investigate the cause of the problem to prevent it from happening again,” it added.
In a press release, FanMilk indicated that the main reason for the current quality issue is related to both a recent change in starch supplier and variance in handling.
It also stated that the firm is in contact with the Food and Drug Administration about the issue and is working closely with them to remedy it.
Meanwhile, sellers are asked to return FanYogo items with the aforementioned batch numbers to Anointed Steve Enterprise (Kumasi), Dapaduk Ventures (Tamale), Eve-Asa Company Limited (Kasoa), and Bubbles Ladies Gh. Limited (Spintex), and Little Stars Delight (Kwabenya).
“We are sorry for all the inconveniences this has caused and appreciate your patience in waiting to hear from us. Thank you for your continued support and loyalty. We are dedicated and committed to restoring the great FanYogo experience you love.”
Below is the full statement:
